PRIVACY POLICY

R&R DirtworksLast Updated: January 28, 2026

1. Introduction

R&R Dirtworks ("R&R," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website rrdirtworks.com or use our land clearing, grading, and dirt work services.

2. Information We Collect

Quote Request Information: When you request an estimate, we collect:

Name, phone number, and email address

Property location and address

Project details and scope of work

Property access information

Project and Service Information: During service delivery, we may collect:

Property condition and photos

Soil and terrain information

Payment and invoicing information

Project completion records

Website Information: We automatically collect:

IP address, browser type, and device information

Pages visited and time spent on our website

Referral sources and navigation patterns

3. How We Use Your Information

We use your information to:

Provide estimates and schedule on-site visits

Deliver land clearing, grading, and dirt work services

Communicate about projects, scheduling, and updates

Process payments and send invoices

Maintain project records and photos

Send service updates and promotional information (with consent)

Improve our services and website

4. Text Message Communications

By providing your phone number and consenting, you agree to receive transactional and marketing text messages from R&R Dirtworks. This includes appointment reminders, project updates, confirmations, offers, and promotional messages. Message frequency varies. Message and data rates may apply. You can reply HELP for assistance or STOP to opt out at any time.

5. Information Sharing

We do not sell your personal information. We may share your information with:

Service Providers: Third parties who assist with scheduling, payment processing, and website operations.

Subcontractors: If we engage specialized contractors for portions of your project.

Insurance Providers: As necessary for liability coverage and claims.

Legal Requirements: When required by law or to protect our rights and safety.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

7. Cookies and Tracking

We use cookies and similar technologies to improve website functionality and analyze usage. You can control cookies through your browser settings, though this may affect website performance.

8. Your Rights

You have the right to:

Access your personal information

Request correction of inaccurate information

Request deletion of your information

Opt out of marketing communications by replying STOP to text messages or following email unsubscribe links

Withdraw consent for text message communications at any time

9. Photo and Video Usage

We may take before and after photos of projects for our records and marketing purposes. By engaging our services, you consent to our use of property photos for promotional materials. If you prefer we not use photos of your property, please notify us in writing.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

11. Data Retention

We retain customer information for as long as necessary to provide services, maintain records, comply with legal obligations, and resolve disputes.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Your continued use of our services after changes constitutes acceptance of the revised policy.

13. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

R&R Dirtworks

Phone: (555) 123-4567

Service Area: Denton County, Texas and surrounding areas